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Winning And Retaining Clients

Winning And Retaining Clients

Winning and retaining clients Influence and Success with Prospects who are embedded with Competitors. Strategic Intent by Hamel and Prahalad, was a brilliant paper about success in competitive markets.  This came back to me over coffee with a successful National Sales...
Is Influence Important?

Is Influence Important?

Abraham Lincoln despite a shaky win in the US elections in 1861, became famous for his persuasive speeches, like the Gettysburg address, which used 4 elements: Telling a story, Begin with agreement, Uniting listeners, Reasoning that motivates. Recently when chatting...
Do we underinvest in ourselves?

Do we underinvest in ourselves?

Here’s the thing: While the act of learning is primarily intellectual, behavioral, or methodological, the experience of learning is primarily emotional. And it’s the emotional experience of learning — of being a beginner and making mistakes, often publicly — that...
What are your conversations like?

What are your conversations like?

What are your conversations like? Our relationships truly are our most important assets… we are all far more productive in the context of a successful relationship than a strained one. And the quality of our relationships determines the quality of our lives and our...